# Paddock Control - Full Content for LLMs > Paddock Control is a cloud-based motorsport club management platform built for racing clubs, car clubs, and motorsport organisers in the United Kingdom. It is developed by Lynx Innovations. The platform replaces spreadsheets, clipboards, and manual processes with an integrated digital system for membership management, event administration, online payments, communications, and member self-service. ## Product Overview Paddock Control is a multi-tenant SaaS application designed specifically for motorsport clubs and organisers. It provides a complete digital infrastructure for running a motorsport club, from member registration through to event-day sign-on and payment collection. The platform is hosted in the EU, is GDPR compliant, and maintains 99.9% uptime. It is built as a web application that works on any device without requiring an app download. ### Target Audience - Motorsport clubs (car clubs, karting clubs, motorcycle clubs) - Race series organisers - Hillclimb and sprint organisers - Track day organisers - Any motorsport organisation that manages members and events ### Core Capabilities 1. **Digital Sign-On**: Replaces paper-based sign-on at motorsport events. Drivers complete sign-on online before the event, with automatic verification of membership status, licence validity, declarations, and payment. 2. **Membership Management**: Supports unlimited membership tiers with custom pricing, automated renewal reminders, custom fields with validation, form builder, and discount codes. Pro-rata calculations for mid-year joins. 3. **Event Administration**: Entrant status tracking with live dashboard, electronic declarations with legally binding digital signatures, eSigning for waivers and contracts, QR-coded scrutineering slips. 4. **Online Payments**: Integrated with Stripe and PayPal. PCI DSS compliant with 3D Secure authentication. Automatic reconciliation, overdue payment reminders, and financial reporting. 5. **Member Self-Service Portal**: White-labelled portal where members can renew memberships, enter events, make payments, upload documents, manage vehicles, and update personal details. 6. **Club Administration**: Role-based access control with custom permissions, complete audit trail, custom report builder with drag-and-drop, automation workflows, full theme customisation, and MSUK document management. 7. **Communications**: Bulk email with delivery tracking, distribution lists, branded email template editor, digital magazines, and automated notification workflows. --- ## Pricing Paddock Control uses a simple pricing model with no per-member fees and no lock-in contracts. ### Base Plan - GBP 30 per month The base plan includes all core features: - Membership management (applications, renewals, custom fields, automated reminders) - Event management (entries, digital sign-on, declarations, eSigning) - Integrated payments via Stripe or PayPal - Compliance tools (licence tracking, audit logs, GDPR) - White-label member portal (your brand, your domain, your colours) - Bulk email and distribution lists - Email notifications and template editor - Digital magazines - eSigning and digital document signing - Custom report builder (drag-and-drop, filters, export) - Automation workflows (renewals, reminders, follow-ups) - Form builder and custom page layouts - Discount codes and promotions - Full theme customisation (colours, branding, layouts) - MSUK document management - Unlimited members - Unlimited events - GDPR compliant, EU hosted, 99.9% uptime ### Transaction Fees - 2.5% platform fee on all paid transactions processed through Paddock Control - Payment processing fees from Stripe or PayPal are passed through separately at their standard rates - Total transaction cost is approximately 4% (platform fee plus payment processor fee) - Free or complimentary tickets are not charged the platform fee ### Optional Add-Ons - **Spectator Ticketing** - GBP 15/month: Online ticket sales, QR code validation, gate scanning via mobile device, real-time attendance dashboard. 2.5% platform fee on paid tickets only. - **Photo Storage** - from GBP 7/month: Photographer upload portal, automatic image optimisation, public gallery. Tiers: 250GB (GBP 7/month), 500GB (GBP 12/month), 1TB (GBP 20/month), 5TB (GBP 75/month). - **AI Photo Tagging** - GBP 0.01 per photo: Automatic competition number recognition and car colour detection. Requires Photo Storage add-on. - **Championship Management** - GBP 10/month: Configurable points systems, automatic points calculation, live standings, dropped rounds support. - **SMS Notifications** - from 7p per message: Bulk SMS to event entrants, individual notifications, UK SMS pricing. ### Bespoke / Enterprise Plans For organisations requiring API access or custom integrations: - Everything in the base plan - REST API for programmatic data access - Inbound webhooks for external integrations - Custom integration support - Dedicated onboarding and priority support - Custom transaction fee rates (negotiable) --- ## Feature Details ### Event Management Paddock Control's event management system digitises the entire event-day workflow for motorsport clubs. **Digital Sign-On**: Drivers sign on online before the event. The system automatically verifies membership status, licence validity, declarations, and payment. This eliminates clipboard queues at sign-on and ensures all entrants have completed requirements before arriving. Works on any device without an app download. **Entrant Status Tracking**: A live dashboard shows every entrant's sign-on status - green for complete, amber for pending declarations, grey for not started. Officials can filter by class, search by name or number, and instantly see who has outstanding requirements. **Electronic Declarations and Waivers**: Captures waivers and declarations with timestamped digital signatures. Every declaration is IP-logged, timestamped, and stored as an immutable record. Exportable for insurance claims or governing body audits. **eSigning**: The platform supports digital signatures on indemnity waivers, contracts, scrutineering forms, and any custom document. Multiple documents per entrant, all tracked centrally with automatic reminders for unsigned documents. **QR Scrutineering Slips**: Generates QR-coded scrutineering slips for every vehicle. Officials scan the code to verify the vehicle passed inspection. Digital record of who inspected and when. ### Membership Management **Flexible Membership Plans**: Supports unlimited membership tiers with custom pricing. Annual, monthly, or custom renewal periods. Automatic pro-rata calculation for mid-year joins. Family bundles and multi-member discounts. **Custom Fields**: Define custom fields with validation for licence numbers, emergency contacts, vehicle details, and medical certificates. Field types include text, date, dropdown, file upload, and contact fields. **Automated Renewal Workflows**: Configure reminders at 30, 14, and 7 days before expiry. Grace periods for late renewals. Live pipeline view showing renewal status. **Form Builder**: Build custom application forms for each membership type with drag-and-drop interface. **Discount Codes**: Create promotional codes for membership sign-ups and event entries. Fixed amount discounts or first-year deals. Usage limits and automatic expiry dates. ### Administration and Reporting **Role-Based Access Control**: Custom roles for every position. Unlimited admin users on all plans. Two-factor authentication available. **Complete Audit Trail**: Every action timestamped with who did it and when. Immutable records. Exportable for insurance or legal purposes. **Custom Report Builder**: Drag-and-drop column selection. Filters, grouping, and sorting. Save and schedule reports. Export to CSV or Excel. **Automation Workflows**: Triggers based on dates, statuses, or actions. Pre-built workflows for renewals, lapsed member follow-ups, event confirmations, and welcome emails. **Full Theme Customisation**: Custom domain, club logo and colour scheme, configurable portal layouts. Included in all plans. **MSUK Document Management**: Upload and manage Motorsport UK regulatory documents with expiry tracking and renewal reminders. ### Online Payments **Payment Processing**: Stripe and PayPal. 3D Secure authentication. PCI DSS compliant. Automatic receipts. **Payment Dashboard**: Real-time payment status. Revenue breakdown. Outstanding balance alerts. **Automatic Reconciliation**: Every payment linked to the correct member and invoice. Configurable overdue reminders. Refund processing from the dashboard. ### Member Self-Service Portal **Member Dashboard**: Membership status, upcoming events, and quick actions. Works on any device. **Event Entry**: Browse events, select class and vehicle, pay entry fee. Declarations and sign-on completed online. **Payment History**: Complete payment history with downloadable invoices. **Profile Management**: Members upload licence scans, register vehicles, add emergency contacts. Automatic expiry tracking. ### Communications **Bulk Email**: Send to all members or filtered groups. Track delivery, opens, and bounces. Schedule emails. **Distribution Lists**: Auto-updating lists based on membership or event data. Manual lists for committees. **Email Templates**: Visual editor with club branding. Merge fields for personalised content. Automated templates. **Digital Magazines**: Rich content magazines published to the member portal. Engagement tracking. Searchable archive. --- ## Frequently Asked Questions ### About Paddock Control **What is Paddock Control?** Paddock Control is a cloud-based motorsport club management platform built for racing clubs, car clubs, karting organisations, and motorsport organisers. It provides digital sign-on, membership management, online payments, event administration, communications, and a white-label member portal in one integrated system. **Who is Paddock Control for?** Motorsport clubs, karting organisations, car clubs, hillclimb and sprint organisers, track day organisers, and any motorsport body that manages members, runs events, and processes payments. It replaces spreadsheets, clipboards, WhatsApp groups, and manual processes. **What makes Paddock Control different from generic club management software?** Purpose-built for motorsport with digital sign-on, QR scrutineering slips, Motorsport UK document management, competition licence tracking, vehicle class management, electronic declarations with legally binding signatures, and entrant status dashboards designed for Clerks of Course and officials. **Is Paddock Control suitable for small clubs?** Yes. A club with 30 members pays the same GBP 30/month as a club with 500 members. No per-member fees. The platform is designed to work for organisations of any size, with automation that reduces administrative burden. **Can Paddock Control handle multiple disciplines?** Yes. The platform supports multiple event types, vehicle classes, and membership categories. Whether your club runs sprints, hillclimbs, track days, autosolos, autotests, rallies, or karting events, you can configure event templates, classes, and sign-on requirements for each discipline. ### Getting Started **How long does it take to get set up?** Most clubs are up and running within a few days. We handle initial configuration, import existing member data, set up branding and domain, and walk your committee through the admin tools. **Can you import our existing member data?** Yes. We can import member data from spreadsheets (CSV or Excel), other club management systems, or manual records. Data migration is handled as part of onboarding. **Do you provide training for our committee?** Yes. Onboarding includes a guided walkthrough covering the admin dashboard, membership management, event setup, communications, and reporting. Each admin user only sees the tools relevant to their role. **What happens if a committee member changes?** Adding and removing admin users is straightforward. Because the platform has a complete audit trail and all data is centralised, there is no loss of institutional knowledge when people move on. ### Pricing & Billing **How much does Paddock Control cost?** GBP 30 per month for the base plan with all core features, unlimited members, and unlimited events. A 2.5% platform fee applies to paid transactions. No per-member fees, no lock-in contracts, month-to-month billing. **What are the total transaction costs?** Approximately 4% per transaction (2.5% Paddock Control platform fee plus payment processor standard fees from Stripe or PayPal). **Is it cost-effective compared to doing things manually?** For most organisations, yes. The platform typically pays for itself through reduced hours on administration and fewer lapsed members thanks to automated renewal reminders. **Are there any hidden fees?** No. GBP 30/month plus 2.5% on paid transactions. No setup fees, no training fees, no per-member fees. **Where does the money from payments go?** Payments go directly into your club's own Stripe or PayPal account. Paddock Control never holds your funds. The 2.5% platform fee is invoiced separately. **Can we pass the transaction fee on to members?** How you set your pricing is up to you. Many clubs factor transaction costs into their pricing. The total cost is approximately 4% (2.5% platform fee plus payment processor fees). ### Event Day Operations **How does digital sign-on work?** Drivers receive a link to sign on online before the event. They confirm details, complete declarations, and pay entry fees. The system automatically verifies membership status, competition licence validity, and outstanding requirements. No clipboards, no queues. **Are digital declarations legally binding?** Yes. Every declaration and waiver is captured with a digital signature that is timestamped, IP-logged, and stored as an immutable record. These records meet the requirements of the Electronic Communications Act 2000 and are accepted by insurers and Motorsport UK. **How do scrutineering slips work?** Each vehicle is issued a QR-coded slip. Scrutineers scan the QR code to record inspection results. Officials can scan the same code anywhere in the paddock to verify a vehicle has passed. **Can officials and marshals access the system on event day?** Yes. Role-based access means marshals, scrutineers, Clerks of Course, and officials can access exactly the information they need from any device with a web browser. **Can we set entry limits and manage waiting lists?** Yes. Set a maximum number of entries per event or per class. The system manages a waiting list automatically and notifies the next person when a space opens. **Does the system prevent entry if a membership or licence has expired?** Yes. Membership status and licence validity are checked automatically during sign-on. Expired credentials are flagged and the competitor cannot complete sign-on until resolved. **How long are event records retained?** Event records are retained for as long as your account is active. Motorsport UK requires clubs to retain event paperwork for at least three years and six months. Paddock Control stores these records digitally. ### Membership Management **How does automated renewal work?** Configure reminder schedules (typically 30, 14, and 7 days before expiry). The system sends branded email reminders automatically with a direct link to renew and pay online. A live pipeline view shows renewal status across all members. **Can members update their own details?** Yes. Members log into the self-service portal to update contact details, upload licence scans, register vehicles, add emergency contacts, and store medical certificates. All changes are validated automatically. ### Communications **Can we replace our WhatsApp group and email newsletters?** Yes. Paddock Control provides bulk email with targeted distribution lists, a branded email template editor, and digital magazines. Unlike WhatsApp, all communications are GDPR compliant, centrally managed, and include delivery tracking. ### Compliance & Governance **Do you support Motorsport UK requirements?** Yes. MSUK document management, licence tracking with automatic expiry alerts, digital declarations with legally binding signatures, scrutineering verification, and exportable records for governing body audits. **How does Paddock Control help with GDPR compliance?** Member data is stored in EU data centres, encrypted in transit and at rest, and only accessible to authorised users via role-based permissions. Members can view, update, and request deletion of their personal data. Unlike spreadsheets shared by email or WhatsApp groups, Paddock Control ensures member data is handled in accordance with UK data protection law. **What about safeguarding for junior members?** Role-based access controls ensure personal data for junior members is only visible to authorised committee members. Unlike WhatsApp groups where all phone numbers are visible to all participants, Paddock Control keeps personal contact details private and controlled. ### Data & Security **Is my data secure?** EU hosted, GDPR compliant, encrypted in transit and at rest, 99.9% uptime, immutable audit trails, PCI DSS compliant payment processing via Stripe and PayPal. **Can I export my data?** Yes. All member data, event data, payment history, and reports exportable to CSV or Excel at any time. Data retained for 30 days after cancellation. **What happens to our data if Paddock Control ceases to operate?** You can export all data at any time. In the unlikely event the service were discontinued, advance notice and a data export period would be provided. Data is stored in standard portable formats. ### Support **What support is available?** Support is available via email with prompt response times. Issues affecting live events are prioritised. The team understands motorsport operations and that problems on a Saturday morning before an event are time-critical. **Do you understand motorsport, or is this generic club software?** Paddock Control is purpose-built for motorsport by people who understand the sport. Features like digital sign-on, QR scrutineering slips, competition licence tracking, entrant status dashboards, and MSUK document management exist because they solve real problems that motorsport clubs face. ### Technical **Does Paddock Control work on mobile?** Yes. Fully responsive on all devices. No app download required. **Can I use my own branding and domain?** Yes. Every plan includes full white-label customisation with your club's logo, colours, custom domain, and branded emails. **Do you integrate with other systems?** The base plan is a fully integrated platform. The bespoke plan includes a REST API and inbound webhooks for connecting with external systems. ### Switching to Paddock Control **We currently use spreadsheets. How hard is it to switch?** Most clubs find the transition straightforward. We import existing member data as part of onboarding. Clubs typically report significant time savings from the first month. **What if some of our members are not comfortable with technology?** The member portal is designed to be simple and intuitive, working on any device without app downloads. The sign-on and event entry process is a guided step-by-step flow. The most common feedback is that even hesitant members found it easier than expected. --- ## Company Information - **Product Name**: Paddock Control - **Developer**: Lynx Innovations - **Website**: https://paddockcontrol.com - **Product Category**: Motorsport Club Management Software / SaaS - **Target Market**: United Kingdom motorsport clubs and organisers - **Hosting**: European Union - **Compliance**: GDPR, PCI DSS (via Stripe/PayPal) - **Uptime**: 99.9% SLA --- ## Contact - Request a demo: https://paddockcontrol.com/demo/ - Contact form: https://paddockcontrol.com/contact/